Helpful Hints for Business Letters
Before writing a business letter, consider the following:
Why am I writing this letter?
What do I hope to accomplish?
What action do I want from my reader?
Who will read this letter?
How can I appeal to the reader’s interest?
What attitude might the reader have toward this information?
Will the reader consider this good news or bad news?
What information should be included first/last?
What details does the reader need to know?
Does my conclusion motivate the reader to do something?
Do I end the letter in a positive and polite manner?
Do I use a professional business letter format?
Do my language and style show a positive attitude toward the reader/the company/the product/the information.
Will my reader be offended by anything in the letter?
Are there any spelling errors, typos, etc.?
Is the format of the letter appropriate?
Have I signed my name?
(originally published on eslgold.com)